FAQ

HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP/BE DELIVERED?

• I ship out orders every friday! domestic orders shipped with USPS ground advantage can take 1-5 business days to be delivered after your order has been shipped. for international orders shipped with USPS first class mail international, please allow 2 weeks to 3 months depending on the country.

IS THERE ANYWHERE YOU DON'T SHIP TO? 

• any country listed on the usps suspension list, which can be found here.

my order is missing/never arrived.

•  unfortunately, i am not responsible for stolen or missing packages. please reach out to your local USPS with your tracking number with your concerns. For returned orders, i can refund the order minus shipping costs or ship the order out again, but the customer is responsible for paying the cost of shipping the second time. 

I HAVE A PROBLEM WITH MY ORDER.

• order is damaged, missing items, or other concerns? please email me with photos at [email protected]